As owner-operators, Westmont has a unique approach to managing its hotels. With over 500 hotels in more than 12 countries and 4 continents, Westmont can support global hotel portfolios using local experts located across its vast network in the United States, Canada, Europe, Asia and Africa.
Areas of Expertise
Westmont Hospitality has experience in asset management of hotels across the world. Westmont continues to develop best practices due to its vast international experience, network and exposure. Therefore, Westmont is global yet has an extremely strong local focus and expertise. Regional operations teams can directly oversee the management of the hotels and provide training and support to the hotel teams. Westmont Operations teams are empowered and supported to consistently deliver the best results. They can be responsible for implementing a strategic business plan in each hotel and for delivery of the improved financial performances.
Revenue Management
- Develop revenue-enhancing strategies for each area of the business: guestrooms, food & beverage, meetings & events, spa & leisure, retail and other revenue generating areas. Our teams focus on driving the optimal mix of business
- Strategic sales & marketing alongside brand partners to achieve and exceed financial targets
- E-commerce strategies to cater to dynamic and tech-savvy guests
- Review and benchmarking performance against competitor RGI sets
People
- Strong recruitment process & optimal selection to appoint the most appropriate team members in each hotel
- Training & development programmes to help team members reach their full potential
- Compensation and benefits programmes to ensure competitive remuneration and incentivized bonus plans
- Experience in negotiating with unions
Operations Excellence
- Superior delivery across the whole hotel exceeding guest expectations
- Consistent service delivery that innovatively focuses on driving revenues and upselling
- Maintenance of the hotels to ensure longevity and improve guest experience
- Drive efficiencies and eliminate waste
Profitability
- Driving efficiencies and eliminating waste
- Payroll productivity systems to optimise payroll costs
- Maximize cost synergies and clustering across the portfolio where possible
BUSINESS PLAN
- Implementation of the deal underwriting including capital deployment, rebranding, new revenue strategies, costs reduction and optimal operational delivery
- Westmont teams work hard to continue to identify new asset management opportunities and developing return on investment
Mission Statement:
Westmont Hospitality is committed to being a leader in hospitality, focusing on delivering superior results for Guests, Associates, Partners and co-investors while adhering to high standards.
Westmont embodies the following values:
- Entrepreneurial
- Ethical
- Flexible
- Family Oriented
- Creative
- Empowered